Privacy policy

This privacy policy describes how Maisons Alpines collects, uses, and protects the personal data of users who visit our website and use our vacation rental services.

1. Data Controller

The data controller is: Maisons Alpines di Glarey Maurice, Frazione Fochat 8, Sarre, 11010, maisonsalpines@gmail.com, 39 3487580297

2. Collected Data

When you use our services, we may collect the following categories of personal data:

  • Contact details: name, surname, email, telephone number.
  • Booking data: stay details, number of guests, preferences.
  • Payment data: information used to complete transactions (securely handled by third parties).
  • Browsing data: IP address, browser type, website access data via cookies.

3. Purpose of the Processing

Your personal data is collected and processed for the following purposes:

  • Management of reservations and requested services.
  • Fulfillment of legal obligations (e.g. mandatory disclosures to authorities).
  • Sending communications relating to bookings or promotions (with prior consent).
  • Improving user experience on the website through statistical analysis.

4. Legal Basis of Processing

Data processing is based on:

  • The performance of a contract or pre-contractual measures (booking and provision of services).
  • The user's explicit consent (marketing and newsletter).
  • Legal and regulatory obligations (invoicing, communications to authorities).

5. Data Retention

We retain your personal data for as long as necessary to:

  • Provide the requested services.
  • Comply with legal obligations (e.g., 10 years for accounting and tax documents).
  • Manage any complaints or disputes.

6. Data Sharing

Your data may be shared with:

  • Service providers (e.g. payment platforms, booking management).
  • Competent authorities if required by law (e.g., reporting guests to local authorities).
  • Marketing platforms (only with your consent).

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.

8. Rights of the interested party

Under the GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request deletion of data (to the extent permitted by law).
  • Object to processing for marketing purposes.
  • Request portability of your data.

To exercise your rights, you can contact us at [Contact Email].

9. Cookie Policy

Our site uses cookies to improve user experience and for statistical purposes. Further details are available in our Cookie Policy.

10. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. We encourage you to check this page periodically for updates.

For more information, contact us at maisonsalpines@gmail.com.